Several decades ago, industries began shifting toward a process-oriented approach to business. This approach focused on providing end-to-end visibility around the business’s processes and placed particular emphasis on service delivery.
Today, healthcare is undergoing its own shift toward process-based management by creating an electronic record of the care provided to patients. This first step, while crucial, is just the beginning of an industry-wide transformation in providing care. Making progress on the “Triple Aim”—improved patient experience of care, improved health, and reduced cost—is the ultimate goal.
SyntheSys works with clients to define and implement improvement objectives, using a wide portfolio of change management strategies that begin with the implementation and adoption of Electronic Health Records. Once that basic platform has been established, we focus on three advanced performance improvement strategies that build off EHR infrastructure to address fundamental drivers of cost, quality, and health goals:
Our strength in strategy development, IT product management, and change facilitation enable our clients to design and execute a customized program to manage the implementation and adoption of the strategies listed above.